Overview
At Vesta Roofing Depot (“we,” “our,” or “the company”), we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website vestaroofing.com.
1. Who We Are
Our website address is: https://vestaroofing.com. For any inquiries related to this Privacy Policy, you can contact us at [email protected].
2. Information We Collect
We collect various types of personal information to provide our services effectively. This includes:
2.1 Voluntarily Provided Personal Information
- Full Name: To personalize our services and communications.
- Email Address: For sending updates, promotional content (with consent), and responding to inquiries.
- Phone Number: For direct communication related to services and project updates.
- Contact Details: Provided through contact forms or inquiries submitted on the website.
2.2 Payment Information
Payments for our services are made directly at our local store. We do not process online payments or store any payment details on our website. Customers are encouraged to visit our store in person to complete transactions securely and efficiently.
2.3 Technical and Navigation Data
- IP Address: Collected for website security, fraud detection, and analytical purposes.
- Browsing History: Includes data about interactions with our website, enabling us to optimize user experience.
2.4 Comments and User-Generated Content
When visitors leave comments, we collect:
- Data Shown in Comment Forms: For displaying and managing comments.
- IP Address and Browser Information: Used for spam detection and security.
An anonymized hash of your email address may be shared with the Gravatar service to verify its use. Gravatar’s privacy policy can be found here: https://automattic.com/privacy/.
2.5 Media Uploads
If you upload images to our website, ensure that location data (EXIF GPS) is removed. Visitors to the site may download and extract embedded location data from images.
2.6 Cookies and Tracking Technologies
We use cookies to enhance website functionality and improve user experience. These include:
- Comment Cookies: If you leave a comment, you may choose to save your name, email, and website in cookies for convenience. These cookies last for one year.
- Login Cookies: When logging in, we set cookies to save login information and screen display preferences. Login cookies last for two days, and screen preferences last for a year.
- Temporary Cookies: Set when visiting the login page to check browser cookie support. These cookies do not store personal data and are discarded after the session ends.
3. How We Use Your Information
We use the information collected to:
- Provide and Manage Services: Fulfill requests, complete transactions, and offer customer support.
- Improve Our Website: Analyze user behavior to enhance our website functionality and user experience.
- Communicate with You: Send updates, marketing content (with consent), and respond to inquiries.
- Ensure Security and Legal Compliance: Detect and prevent fraud, and comply with legal requirements.
4. Sharing of Data
We share your personal data only when necessary:
- With Payment Processors: For secure transaction processing.
- With Service Providers: To maintain and improve our website.
- For Legal Obligations: When required by law or legal processes.
We do not sell or share personal information with third parties for advertising purposes.
5. Data Retention Policy
We retain personal data as follows:
- Comments: Indefinitely, to recognize and approve follow-up comments automatically.
- Registered Users: If you create an account, your information is stored until you delete it. You may access, edit, or delete your profile, except for username changes.
6. User Rights and Data Access
You have the following rights regarding your personal data:
- Access and Portability: Request an exported file of the personal data we hold about you.
- Correction: Correct inaccurate or incomplete information.
- Deletion: Request the removal of personal data, subject to legal obligations.
- Objection: Object to data processing under specific circumstances.
To exercise these rights, contact us at [email protected].
7. Embedded Content from Other Websites
Articles on our site may include embedded content such as videos or images. Embedded content from other websites behaves as if you visited the other website, which may collect data, use cookies, and track your interactions according to their policies.
8. Data Security
We implement technical and organizational measures to protect your personal information against unauthorized access, alteration, and disclosure.
9. Privacy of Minors
Our website is not directed at children. We do not knowingly collect personal information from minors. If such data is identified, we will delete it immediately.
10. Updates to This Policy
We may update this Privacy Policy periodically. Significant changes will be communicated on this page.
11. Contact Us
If you have questions or concerns about this Privacy Policy, contact us at:
Vesta Roofing Depot
Email: [email protected]
Website: vestaroofing.com
Last Updated: August 18, 2024